The Mission Investment Fund is committed to providing our customers with continuing service during the coronavirus pandemic. We also remain committed to the health and welfare of our customers, staff members, ELCA colleagues and communities. Just as many other businesses are doing these days, we are temporarily closing our service lobby and limiting our hours of operation.
MIF understands the extraordinary situations many congregations, ministries and individuals are facing at this time. We will work with you to discuss your unique needs, and we are prepared to offer assistance.
We are available for customer calls Monday, Wednesday and Friday from 10:00 a.m. to 2:00 p.m. Central time. MIF is monitoring our email daily, Monday through Friday, and will respond to email messages as promptly as possible.
- Call us at 877-886-3522
- Send email to firstname.lastname@example.org
- Reach MIF Loans directly at email@example.com
Send deposits, payments and correspondence to MIF at this address:
Mission Investment Fund
PO Box 31070
Chicago, IL 60631-0070
MIF can offer special assistance for those experiencing hardship.
For customers who need emergency access to their funds at this time, we can provide no-penalty access to term deposits.
For congregations and other ministries that need assistance with loans, we are prepared to offer such relief as:
- Deferral of loan payments
- Interest-only loan payments
- Loan modifications
- Lines of credit
- Expedited Emergency Loans
We encourage you to transact business with us via electronic means at this time.
This results in faster processing and greater convenience to you.
Our partner, the ELCA Federal Credit Union, is able to offer similar assistance to its members. To learn more, please visit elcafcu.org.