Contact Us

Customer Service: (877) 886-3522 (toll free)
Customer Service Fax: (773) 380-2752
Loan Department Fax: (773) 380-2817
MIF Email: mif@elca.org

BUSINESS HOURS
Monday - Friday 8:30 AM - 5:00 PM Central time

YOUR MIF TAX DOCUMENTS
Your Mission Investment Fund tax documents will be available in accordance with IRS timelines. If you are enrolled in electronic statements, your forms will be available to view in your online account no later than January 31, 2026. If you receive paper statements, your tax documents will be mailed no later than January 31, 2026. For questions about your individual tax situation, we encourage you to consult a qualified tax professional.

2026 HOLIDAY/OFFICE CLOSURES
New Year’s Day: Thursday, January 1
Dr. Martin Luther King, Jr. Day: Monday, January 19
Good Friday: Friday, April 3
Memorial Day: Monday, May 25
Juneteenth: Friday, June 19
Independence Day (Observed): Friday, July 3
Labor Day: Monday, September 7
Indigenous Peoples' Day: Monday, October 12
Thanksgiving: Thursday-Friday, Nov. 26-27
Christmas Eve: Thursday, December 24
Christmas Day: Friday, December 25

MAILING ADDRESS 
For investment applications and deposits,
loan payments, and correspondence:
Mission Investment Fund
PO Box 31070
Chicago, IL 60631-0070