Easier account access. Smarter tools.
Same trusted service.
Last Updated: April 24, 2024
Thank you for your continued partnership with the Mission Investment Fund (MIF). Your participation helps fund projects that strengthen ELCA congregations and ministries—empowering them to grow, serve and make a lasting impact in their communities.
As part of our commitment to improving your experience, we’re launching a comprehensive upgrade to our financial systems on Tuesday, May 6. Whether you’re managing your personal investments or finances for a congregation or ministry, these updates will make it easier and more convenient to manage your MIF accounts.
Key Dates
| Date | Event |
|---|---|
| May 2 at 5 p.m. CT | MIF Online will be temporarily unavailable during the transition (starting at this time) |
| May 3-5 | Scheduled bill payments may process with a slight delay (no more than two business days) |
| May 5 | MIF closed to customers for system updates |
| May 6 | MIF reopens to customers |
| May 6 at 8:30 a.m. CT | Enhanced MIF Online and MIF Mobile officially launch |
| May 12 | Remote deposit becomes available in MIF Mobile |
What’s Changing—And How It Helps You
A New, Simpler Way to Open an Account Online
We’re excited to premiere a new online account opening experience designed for ease and convenience:
Pre-filled application option for existing customers
Email updates to keep you informed throughout the process
Easy digital document uploads
DocuSign-enabled applications for faster account opening
Redesigned Statements and Notices
Starting in May, your investment and loan statements (loan bills) will have a fresh new look.
Please note, because of these changes, you should expect:
One 35-day statement in May 2025, covering April activity plus May 1 through May 4.
A statement in June covering activity for May 5 through May 31.
Loan statements (loan bills) for ministries to now be separate from investment statements.
Slight changes to the way product names appear on statements.
If you are enrolled in e-statements, please reference the details sent a week ago for additional details on how to access your documents.
ℹ️ Need a statement copy in the meantime? Contact us at mif.customerservice@elca.org or call us at 877-886-3522
An enhanced MIF Online experience
You’ll continue to log in at mif.elca.org, but starting May 6, you'll experience an improved, more user-friendly platform to help make managing your finances easier.
Introducing MIF Mobile
Our new mobile app, available on Google Play and the Apple App Store, gives you secure, flexible access to your accounts from anywhere. MIF Mobile offers ultimate convenience with features like remote deposit (available May 12), secure login via facial recognition, and multi-factor authentication. Check balances, transfer funds, pay bills, get alerts, and more—all with a simple, user-friendly interface.
💡 Tip: Once you enroll in MIF Online, your credentials will work in both platforms. Existing MIF Online customers can login using their existing username.
Other Updates
Fee changes starting in May:
NSF and stop payment fees will decrease from $25 to $15
Outgoing domestic wire transfers will increase from $25 to $30
What do you need to do?
No action is needed on your part. We’re providing this information in advance, so you know what to expect during the transition.
At MIF, we believe your financial tools should support your purpose—whether that’s building a ministry, growing a community or stewarding your personal resources faithfully. These digital enhancements are one more way we walk alongside you in mission, offering not just trusted financial products but a shared commitment to service and impact.
We’re honored to serve you and excited for what’s ahead.
We’re here to help
We know transitions can bring questions, and we’re committed to supporting you every step of the way.
📧 Email: mif.customerservice@elca.org
📞 Call: 877-886-3522 (toll-free)
🌐 Online: Visit our FAQ page